Managed Support Services

Managed IT Services is about providing service-oriented solutions. Not just fixing machines.

Your business network is the heart of your business operations and most organizations are crippled with downtimes. ServerLogic’s small business IT support staff has a genuine passion for maximum uptime for your business systems.

ServerLogic specializes in providing computer and network support services for small and medium-sized businesses. Each client has a custom-designed support plan incorporating the components required to create a successful business environment. Our typical small business client has 10-250 workstations and relies heavily on their computer network to keep their organization running at peak efficiency.

Fixed-fee service agreements with a focus on proactive problem prevention

Support plans that Guarantee 99.8% Uptime

Ongoing strategic IT guidance with our Virtual CIO services

Backup solutions that include Business Continuation and Disaster Recovery

Help Desk that is staffed between 6AM and 6PM, M – F so you can get a hold of us when you need to (also available 24 x 7 for emergencies). Team based support so you are never reliant on just one person

Professional and Responsive Small Business IT Services in Portland

Everything we do is focused on proactive problem prevention, rather than the old-school break/fix approach. We have made significant investments in our tools, people and processes in order to deliver robust IT services for a fraction of what it would cost our clients to do with internal resources.

For smaller businesses that do not have any internal IT employees, we provide a full suite of services from planning to implementation and ongoing support. This also includes Virtual CIO (VCIO) consulting to help plan for what’s next.  For larger businesses with internal IT staff, we work collaboratively to add value to the existing team. This could mean that we handle some day-to-day tasks in order to free up the IT staff to work on more strategic items, or it could be to provide specific project support.

Complimentary Network and Security Assessment

If you have 10 or more employees and are concerned with the stability or security of your network, or want to work with a small business IT services provider who will treat you with respect and professionalism, give us a call. We offer a complimentary Network and Security Assessment that will identify potential vulnerabilities that exist in your environment. We will share with you what we find and there is never an obligation to use us for anything.

For any questions about our Managed Services please feel free to contact us!