SchedulePoint - Interactive Voice Response (IVR) Scheduling / Payment Processing Software

For many businesses, scheduling product delivery is a labor-intensive chore that creates business bottlenecks and is a daily drain on time, money and resources. SchedulePoint replaces inefficient manual outbound calling with an easy-to-implement and cost-effective automated IVR solution.

With SchedulePoint managing customer product arrival notifications, delivery scheduling and reminder calls, you and your employees can focus on more important concerns – accelerating growth and profits.

SchedulePoint provides uniquely interactive scheduling and payment features that mitigate the high costs and hassles associated with manual delivery. This more productive system helps you move product faster and more efficiently than ever before by automatically calling all of your customer who should be called every day. For example, if your business makes 60 delivery calls per day, you can save 16-24 hours of labor each day using SchedulePoint to automatically make your customer scheduling, reminder and payment calls for you.

Improves customer satisfaction with consistent and positive messaging with no delays
Removes your sales staff from the process of collecting final payment from customers
Reduces call loads and staffing requirements
Creates an error-free scheduling and delivery process
Increases warehouse space by accelerating inventory turnover
Increases cash flow by decreasing time between initial sale and final payment
Costs much less than competing IVR delivery scheduling solutions

SchedulePoint provides all the advanced features product distribution centers depend on:

Automated inbound and outbound calling using SchedulePoint‘s IVR software
A simple-to-use dashboard for tracking calls and delivery status
Automatic call status updates and daily status reports
Easy integration with your existing business process and back office systems (GERS, Storis, Myriad)
Easy to install – easy to use - integration is handled by ServerLogic, not your IT staff

Typical ROI within 3-6 months

SchedulePoint pays for itself after just a few months! If you would like more information about how SchedulePoint can help you do business, better, please fill out the form below and we’ll contact you immediately.


		SchedulePoint Brochure Video Demo High Def Video Demo Low Def SchedulePoint White Paper


		"When we first implemented SchedulePoint we were excited that we would be able to schedule all of our furniture deliveries without using any real staff hours to do so. All we would have to do would be approve the orders and the SchedulePoint system would do the rest. Once called by SchedulePoint, our customers would be able to schedule their own delivery and pay their balance over the phone, without involving any of our staff resources. However, we were concerned about how our customers would receive this kind of service. Well as it turned out, they were great with it! Since so many people refill prescriptions and do over the phone banking, they were not at all bothered by interacting with the automated software. Because of SchedulePoint we have been able to eliminate all of the call center positions generating significant savings in direct labor costs. A side benefit we did not expect is that our backlog in the warehouse has been reduced by over 30%, and we no longer have that cash tied up in inventory on the warehouse floor. I cannot imagine going back!" Brad Parker La-Z-Boy Furniture Galleries Portland


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