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SchedulePoint - Automated Delivery Scheduling Software
For many businesses, scheduling product delivery is a labor-intensive chore that creates operational bottlenecks and is a daily drain on time, money and resources. SchedulePoint replaces inefficient manual outbound calling with an easy-to-use and cost-effective automated solution both you and your customers will love!
SchedulePoint allows our customers to easily automate product arrival notifications, payment processing, delivery scheduling and reminder calls using SchedulePoint’s automated technology that includes automated phone (IVR), email, text message and an optional online payment and scheduling processor that links directly to your website. Automating these processes creates significant cost reductions in call center staffing and warehouse efficiency improvements.
SchedulePoint helps you move product faster and more efficiently than ever before by automatically notifying your customers of special order arrivals, delivery and pickup windows and reminders. For example, if your business makes at least 60 scheduling calls per day, you can potentially reduce your current call center staff by 2 to 3 FTE, allowing them to focus on other operational tasks
- Creates an error-free scheduling and delivery process
- Reduces manual call loads and staffing requirements
- Decreases the need for expensive warehouse space by accelerating inventory turnover
- Increases cash flow by decreasing time between initial sale and final payment
- Costs much less than competing delivery scheduling solutions
- Improves customer satisfaction
SchedulePoint provides all the advanced features that a multi-store operation or warehouse distribution centers depend on:
- Automated customer delivery and payment notification using outbound calling, email and SMS text messaging
- A simple-to-use dashboard for tracking calls and delivery status
- Automatic call status updates and daily status reports
- Easy integration with your existing business process and POS systems (GERS, Storis, Myriad)
- Web-based, easy to install, easy to use, and integration is handled by ServerLogic not your IT staff
If you would like more information about SchedulePoint or if you’d like to see a demo, please fill out the form below:
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